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About

We're a team that puts the customer first.

HaniftaCRM was born to make customer management simple, effective, and accessible for businesses. We're here so you can do enterprise-level customer tracking without needing a big budget.

Our Story

A solution born from a problem.

HaniftaCRM was born from a real need. We saw that small and medium-sized businesses found big CRM software both expensive and complex, and kept customer tracking in Excel or in their heads.

We started from a question: “What if you could sell without the fear of losing a customer?” We decided to build a simple yet powerful tool that fits the daily life of a business owner.

Today, HaniftaCRM helps businesses across different industries — from retailers to consultants, freelancers to enterprise teams — strengthen their customer relationships.

Hanifta

What is Hanifta? It's a wild mountain strawberry that grows in the high plateaus of Türkiye's Black Sea region — small, resilient, and entirely of this land. Our brand is the same: local, natural, and yours.

“I used to keep a phone notebook so I wouldn't lose my customers. Thanks to HaniftaCRM, everything is on record now and I never miss a conversation.”
HaniftaCRM user

Our Mission

To let businesses manage customer relationships regardless of budget, without technical knowledge, and accessible from any device.

Our Vision

To become the most-used local CRM in Türkiye. A place where every merchant, entrepreneur, and SMB manages their relationships on a strong digital foundation.

Our Approach

We know our customers in person. We don't sell, we offer solutions. HaniftaCRM isn't software — it's your business partner.

Our Values

The four principles that make us who we are.

We keep these four values at the center of every decision, every feature, and every customer conversation.

Simplicity

Complexity isn't a feature. An easy-to-use tool is far more valuable than a perfect tool no one uses.

Trust

Your customer data is sacred. We never share, sell, or use your data for marketing.

Growing Together

As you grow, we grow. We keep improving HaniftaCRM with our customers' feedback.

Local Roots

As a team that understands business culture and market dynamics, we truly adapt to your needs.

Fast Setup

Ready to use from day one, no long setup processes.

In-Person Support

Not a ticket system — direct support from real people.

Continuous Updates

The product keeps improving with customer feedback.

Data Security

Your data is encrypted and safe. Hosted in Türkiye.

We'd love to get to know you too

Write to us about your business; let's talk about how we can help.