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Security & Privacy

Your data is in Türkiye, and it's yours.

Customer data is a business's most valuable asset. We tell you plainly where it sits, who can see it, and how you get it back whenever you want.

Data in Türkiye

All data — including customer records, sales data, and WhatsApp chats — is hosted within Türkiye's borders and never leaves the country.

Encrypted connection

All traffic between the web panel and the mobile app is encrypted with HTTPS; passwords are stored irreversibly.

Role and permission control

Each user sees only the modules and data they're authorized for. Permissions are defined by title and department.

Regular backups

The database is backed up at regular intervals; on request, a backup frequency specific to your business is set.

Isolated database option

For businesses that don't want their data in the same database as any other customer, a separate database setup is offered.

Data ownership

Your data belongs to you. If you leave, you export your customer, product, and sales data completely to Excel — there's no lock-in.

No lock-in

Some systems make it easy to get your data in and hard to get it out. We don't do that. You can export your customer, product, sales, and report data to Excel any time, without asking anyone's permission. If you decide to leave HaniftaCRM, our team will also help you take a complete copy of your data. What keeps you with the product should be your satisfaction, not a contract.

Data Protection

No data transfer abroad

Under data protection law, the issue that causes the most trouble is transferring personal data to servers abroad. There is no such transfer at HaniftaCRM: all data — including customer records, sales data, and WhatsApp chats — is hosted within Türkiye's borders. Because it's built by a local team, when you have a compliance request your point of contact is in Türkiye too; you won't be dealing with an overseas support line.

For businesses that don't want their data in the same database as any other customer, we offer a separate, isolated database setup. If your industry requires it, mention it during the demo call.

Have security questions?

Ask us anything about hosting, backups, or permissions.